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Traffic Police

There is a Charter for the conduct of Delhi Police and it is desirable to have this charter well publicised so that the non-compliances will be noticeable by any Citizen.


HISTORY OF DELHI POLICE
Police Act of 1981 was brought into force by the British regime, although the Delhi Police organisation has been  functioning from the Mughal days. This enactment was re-organised in 1946, consequent to which Delhi Police started working under an exclusive IGP from 1948, who was required to take care of Law and Order responsibilities for Delhi region. The Police Act of 1978 introduced a Commissionerate System, by which the Delhi Commissioner of Police was entrusted with the responsibility  of Delhi Police.


STRUCTURE OF THE DEPARTMENT
Delhi Police Organisation under the Commissioner of Police is well structured now, with its Head Quarters functioning at an office situated in Indraprastha Estate. Three special Commissioners of Police working with the  Commissioner of Police, Delhi, with Seventeen Joint Commissioners, Seven Additional Commissioners, Seventy four Deputy Commissioners, 272 Assistant Commissioners and a large number of Police Officers in other ranks.


HOW TO REACH DELHI POLICE
Any member of Public can have free access to any of the Police Offices and  one can contact any branch of Police or a Police officers in three ways, viz.,
- one physically presenting oneself
- through Correspondence
- by telephone
-through an eMail


HOW TO REACH POLICE THROUGH CORRESPONDENCE
A member of Public can address any Officer of Police department, even the senior most rank holder, through a letter stating one’s complaint or suggestion and dropping such letter in the letter boxes kept in every Police Station and at the ACSP Offices of the Sub division or other Police Offices. Such letters of complaint or suggestion can be personally handed over too to respective offices and acknowledgement can be obtained. For sending letters through Postal system there is a Post Box earmarked for that which is PB No 171,GPO, New Delhi.


THROUGH TELEPHONE
For those who can not personally go to a Police Station or who are not in  a position to write a letter, there is facility for contacting the Police department by phone. The Police Control room Phone is 100 and one can make a call to this number, such calls requiring to furnish  the name, telephone number and the address of the caller.


WEBSITE AND E- MAIL
Public can communicate with Delhi Police through their eMail ID delpol@del2.vsnlnet.in or by accessing the following Websites:

REQUEST TO THE PUBLIC
Delhi Police expects participation of public in effective administration , for which they invite communication from public in the following :

  1. Alerting the Police if one finds anyone living in one’s area without proper living or living an unreasonably lavish life
  2. Alerting local Police about any suspicious activity happening in the locality affecting people’s safety.
  3. Getting the details  of an unknown domestic help or  tenant, verified by the local police to prevent unruly or undesirable elements entering the area.
  4. Following the traffic regulations without any violation
  5. Informing PCR when one finds an unclaimed and suspicious object on one’s sight
  6. Adhering to the safety instructions released by Police with regard to home safety and vehicle security
  7. Assisting the Police whole heartedly when  they come for any investigation or detection of crime

WOMEN HELPLINE
The Local Police, PCR and the Crime Against Women Cell, all of them strive to offer security to women in the country. For quick attention and speedy action the Police department has established a separate Woman Helpline Service in the Police Control Rooms, since 2002. While 100 is the telephone number for all police contacts, for women related complaints one can call a toll free number which is 1091. Apart from these numbers Women needing police assistance can call 23411091 and 23317004.


Objectives
The objectives of Traffic Police have been defined and they include

  • Prevention and reduction of accidents
  • Effectively enforcing Traffic regulations
  • Inculcating traffic sense among public, including school children
  • Organising traffic movement and VIP duties with minimum discomfort to public
  • Developing a responsive administration
  • Giving assistance in right time, particularly in the case of accident victims
  • Developing Traffic Police Human resource
  • Coordination with other agencies to ensure smooth traffic movements
  • Environmental protection efforts
  • Encouraging public to positively involve in traffic management

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